PayPal is All Messed Up: Beware When Withdrawing to Credit Card
I’ve never had a problem withdrawing my Paypal funds to my credit card. It’s just recently that the service started acting a little weird. Now, I initiated a withdrawal of USD 90 to my credit card early this month and after 2 weeks, the transaction was still pending.
Curious, I e-mailed Paypal regarding the matter and I received the following reply:
I understand that you are still concerned about the abnormal status regarding your withdrawal payment.
That is our known system issue. We will reimburse you as early as possible. Your patience is highly appreciated.
I sincerely apologize for the inconvenience caused you.
Followed by this:
We recently experienced a processing issue that affected a withdrawal to your credit card. To correct this matter we have issued a credit to your PayPal account balance for the full amount of the withdrawal.
Please note that your initial withdrawal attempt did not successfully complete to your credit card. To withdraw these funds to your credit card, you must initiate another withdrawal.
We sincerely apologize for any inconvenience this may have caused you.
Now, I’m pretty ok with re-imbursement, however, Paypal reimbursed only USD 85, minus the USD 5 credit card withdrawal fee. The transaction didn’t go through and it was their fault, so should Paypal still take its cut?Powered by Sidelines
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